NEXAPHRION Money Back Guarantee Policy

At NEXAPHRION, we are committed to providing our customers with high-quality products and services. We understand that sometimes you may need to return a product for various reasons. This Money Back Guarantee policy outlines the circumstances under which you can return products and receive a refund.

Eligibility for Refund

• Products must be returned within 30 days from the date of purchase.
• The product must be unused, in its original packaging, and in the same condition that you received it.
• A valid proof of purchase from NEXAPHRION is required for all returns.

Non-Refundable Items

• Gift cards
• Discounted or clearance items unless they are defective

Refund Process

1. Contact our Customer Service team at [email protected] to initiate a return.
2. Our team will provide you with a Return Merchandise Authorization (RMA) number.
3. Ship the product back to us using a trackable shipping method.
4. Once we receive and inspect your return, we will notify you of the approval or rejection of your refund via email.
5. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

If you would like to exchange a product for the same item, please initiate a return as described above and place a new order on nexaphrion.com.

Contact Information

For further questions or assistance, please contact our Customer Service team at:

Email: [email protected]
Phone: (555) 123-4567

Thank you for shopping with NEXAPHRION. We appreciate your business and are here to assist you with any inquiries you may have.